RETURNS & CANCELLATIONS
We offer a 14-day return policy, giving you 14 days from the date of receiving your item to request a return.
To qualify for a return, the item must be in its original condition—unworn, unused, with tags, and in the original packaging. A receipt or proof of purchase is also required.
To initiate a return, please contact us at strapspotkontakt2024@gmail.com. Once your return is approved, we’ll provide instructions on where and how to send your package. Please note that items sent back without prior return authorization will not be accepted.
For any questions about returns, feel free to reach out at strapspotkontakt2024@gmail.com.
Damages and Issues
Please inspect your item upon arrival and contact us immediately at strapspotkontakt2024@gmail.com if the product is defective, damaged, or incorrect, so we can resolve the issue promptly.
Exchanges
The quickest way to get what you want is to return your current item, and, once the return is approved, make a new purchase for the desired item.